Ordering
How do I place an order on your website?
Placing an order on our website is easy. Simply select the items you want to purchase and add them to your shopping cart. From there, you can proceed to checkout and follow the steps to complete your order.
Can I change or cancel my order?
We process orders quickly, so if you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been shipped.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and other major credit and debit cards.
Is it safe to order on your website?
Yes, our website uses secure encryption to protect your personal and financial information during the ordering process.
Shipping and Delivery
What are your shipping options and costs?
When will I receive my order?
Delivery times will vary depending on your location and the shipping method you choose. You can see estimated delivery times during the checkout process before you complete your order.
Do you ship internationally?
Yes, we do not ship internationally. Shipping costs and delivery times will vary depending on your location.
Returns and Exchanges
What is your return policy?
If you’re not satisfied with your purchase, you can return it within [insert number of days] days of receipt for a refund or exchange. Please see our Return Policy for full details.
How do I return an item?
To return an item, please contact us to initiate the return process. We’ll provide you with the information you need to send the item back to us.
How long will it take to process my return?
Once we receive your return, we’ll process it as quickly as possible. Please allow [insert number of days] for the refund to be credited to your account.
General
How do I contact customer service?
You can contact our customer service team by email atcontact@zaymboutique.co.uk, or by phone at +44 7961 031984. We’re available [insert customer service hours].
Where are your products manufactured?
We source our products from a Pakistan.